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Support Request Form

Dear customer,
in order to process your issue in a timely manner, basic information is needed by our support group. Please provide the
information requested below as detailed as possible. We will get back to you as fast as we can.
 
*customer name:
*contact person:
*date:
*phone:
*email:
*priority:
*handler type:
handler serial no.:
*software version:
error occured on:
*error reproducible:
*error description:
action taken:
attachment (e.g. machine log.file, screenshot, pictures):
error statistic
*denotes a required field
 
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